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DAZN
Application Support Specialist
🌎Leeds, United Kingdom
1 month ago
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Job Description

On-site
Are you passionate about live sport? Are you someone who takes pride in getting the job right first time? Are you an inquisitive person that enjoys investigating issues? 

DAZN is one of the fasting growing streaming companies in the world and stream over 40 different sports, from more than 300 different leagues, in over 200 countries. We always continue to deliver to our ever-growing number of customers.  

This is a fast-paced live environment that the right candidate can thrive in. Our application support team sits centrally to the business. It is a great opportunity to develop your own skills and knowledge and learn about how a game at a stadium on the other side of the world ends up playing seamlessly on to a customer’s device. 

This is an exciting opportunity to join our 24x7 application support team and play a pivotal part in bringing so many of our customers the sport they want combined with great user experience. Our application support team are on hand 24 hours a day, 7 days a week, 365 days a year to monitor our platform across the globe and provide 1st line support. This includes, monitoring all play back journeys, all our key functions and critical user journeys and all the micro services that connect DAZN and deliver our content. We also make sure that any issues are escalated to the right place and are resolved as quickly as possible. We provide a first-class service to the business and our customers.  

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, and access to our internal speaker series and events.