The Japan Seller Services Tech team is looking for a passionate, results-oriented, Technical Program Manager to partner with local and international technical and business teams in developing and owning small to large-scale software projects.

Amazon is continuously working to offer the Earth’s Biggest Selection to our customers and find new and innovative ways to satisfy broad customer needs for online shopping at Amazon. We launched Selling on Amazon (SOA) in 2007 in Japan. This service has enabled third party and private sellers to sell on Amazon.co.jp, which has greatly contributed to increase of selection available on Amazon to date. We have been growing this service ever since. More recently we launched Customer Service by Amazon in multiple countries which allows these Sellers to leverage Amazon's world class Customer Service offering to support their business and end customers.

Each year our Software Development teams work closely with Product Managers and business leaders to develop and launch new features which increase selection in quality and quantity. We develop software solutions that simplify the process of adding new products to the Amazon catalog and making it easier for local and international Sellers to grow their business.

You will own and coordinate planning, design and implementation efforts between internal teams and external partners to develop solutions that deliver value to Sellers and Customers. You will be expected to make appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams and stakeholders.

The right candidate will possess a strong technical background, ideally as a Software Engineer, demonstrated track recoding in delivering medium to large software projects, and will have a well-rounded program and project management experience. You must be able to thrive and succeed in an entrepreneurial environment, and know how to deal with ambiguity and prioritization. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

As a Sr. Technical Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Strong business judgment, negotiation skills, ability to collaborate with and influence, others are essential skills to succeed in this role.

Responsibilities include working with product management to define strategy and requirements, identifying and securing commitment from teams across the company for new initiatives, driving consensus on the technical approach, setting timelines, and working between cross-functional development teams from design to product launch. You'll need to be a strong project manager with technical and business acumen as well as an excellent communicator -- whether working with developers or providing updates to business stakeholders. - 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership