We are here to grow Apple’s Consumer business through partnering with our Retail & Telco channel resellers, partners and carriers. The Account Programs Lead will be responsible for all given activity in defined accounts, whether that be People, Training, Technology, or Fixture Programs ensuring the successful execution of Apple's overarching programatic strategy as defined by our World Wide teams in collaboration with the country sales organisation. To realise this goal, we build relationships, develop partner capabilities and programs—at all levels from tactical to strategic. We collaborate closely with internal and external partners to create plans that scale the sales channel and aid ownership of the Apple ecosystem. You will regularly analyse and present our Programs impact both internally and externally. Customer, partner and team relationship In this strategic role and in addition to the day-to-day activities, the role will also manage key senior stakeholder relationships within our Program Partners organisations. The role will see you as a business partner to our Sales Account Executives and the sole point of contact for all programmatic elements for your accounts. In order to be successful in the role, you will collaborate with Technology Lead, the People Programs Lead, and wider Training function in addition to the Sales Account Executives. The role is reporting to Field Sales Manager.. You will be responsible for working with and influencing key stakeholder relationship’s within Apple’s SP&O, CEMEIA and, World Wide teams. The role is based in local Apple HQ and includes travel to our partners' offices on a regular cadence. Strategy, solutions and results Proven ability to build, communicate and present strategic roadmaps to address current market challenges all the while analysing data and decisions to assess success. Provide overall support to the Account Executive for all programmatic pillars ensuring they are delivered to Apple’s exacting standards across People, Technology, Training, Fixture, Maintenance, Merchandising, or Audit compliance. Working with our Central operations team to ensure compliance of all programmatic pillars are met and within a timely manner. Provide weekly, monthly, quarterly updates on the progress of execution vs. plan. Sales data analytics to help inform future programmatic investment decisions.