Do you want to be part of a team that strives for the best customer experience?

We are looking for an experienced Senior Technical Program Manager to help setup and deliver robust, structured reporting, analytics and models for the Air, Line-haul and Sortation transportation teams in Europe. You will be a key contributor to shaping our strategic innovation program by equipping the project teams with the insights and tools to drive the performance and ensure the highest customer satisfaction.

The growth of the business and the increasing complexity of the European transportation network make this role an exciting, interesting, and very challenging proposition. Expect to get involved in supporting new projects and initiatives, driving performance, and help building plans for the future.

You will have an eye for detail, experience in delivering end to end tech products from requirements, scoping, planning, tracking, testing launch and roll out. The role requires you to feel comfortable working with and clearly communicating with other functional teams, regionally and globally.

The position will be based in London/Luxembourg. You will be reporting to a Senior Manager, working with their (larger) project team. The ideal candidate will be comfortable in a fast-paced, dynamic environment; will be a creative and an analytical problem solver

Key job responsibilities
• Define business opportunity, long term vision and roadmap for our product offerings.
• Lead expansion of our product globally, including defining strategy and fully owning product and marketing roadmap for international expansion.
• Scale innovative solutions to Amazon's size by working closely with data scientists and engineers.
• Own and drive strategic product communications (e.g., decision narratives, investment proposals) with senior leaders and executives.
• Design mechanisms to ensure long-term product and business success.
• Drive alignment between product, design, tech, science, and risk to execute on the vision.
• Comfortable communicating with technical stakeholders.
•Partner with internal stakeholders across multiple teams, gathering requirements and delivering complete solutions. - Work with in-house global supply chain, transportation and logistics teams to identify new BI and Data Science capabilities and projects- Experience in technical product or program management
- Experience in software development
- Experience in technical program management working directly with software engineering teams
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience working directly with engineering and research/ ML teams- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.