Job Description

Hybrid $95,000 - $110,000

The Role

The Client Services team at FundApps consists of over 20 professionals specializing in Implementation, Client Success, and Client Experience, who work from our offices in London, New York, and Singapore. We have a passion for excellent client service and set the bar high. In seeking to expand the team further, we are looking for a Client Success Manager in any of these locations who can help us scale the business while continuing to maintain our high client satisfaction rating (currently 100%) and market-leading Net Promoter Score (60).

Your Mission

As part of the Client Success team within Client Services, you’ll ensure clients get the most value from our products and services. While the objectives align with what’s expected from most Client Success roles—enhancing client understanding and adoption—our approach leverages technology, automation, data, and scalable strategies. This position requires a blend of technical acumen, data analysis, communication, and strategic thinking, and success in this role will be measured by both client satisfaction and by how effectively and efficiently we achieve this.

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Job Description

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