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Axon
Manager, Sales Engineering, EAST
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🌎Charlotte, North Carolina, United States
1h ago
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Job Description

Remote

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Location Remote/ Travel 50%  (Preference is to have this person reside in the East)

Direct Reports: None

Reports into the Senior Director of Sales Engineering

Your Impact

  • Technical Proficiency:
    • Product Knowledge: Ability to demonstrate an understanding of Axon's products and services and articulate their benefits, how they meet customer needs, and the problems they solve.
    • Industry Knowledge: Strong understanding of the industry, inclusive of the competitive landscape, emerging trends, and customer pain points.
  • Solution Architecture:
    • Expertise in designing high level technical solutions that address customer requirements.
  • Pre-sales Skills:
    • Demo and Presentation Skills: Skilled in giving product demonstrations and presentations to potential clients.
    • Discovery: Ability to successfully uncover customer pain points to map to Axon’s product set.
    • RFP/RFI Response: Aptitude in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) in a comprehensive and persuasive manner.
  • Sales Acumen:
    • Understanding of Sales Process: Possess a thorough understanding of the sales process and an ability to work closely with the sales team to help move deals forward, especially from a technical perspective.
    • Negotiation Skills: Ability to negotiate and handle objections effectively during the sales process.
  • Customer Focus:
    • Empathy: Intimately understand the needs and pain points of potential customers and ability to tailor solutions to address those needs, especially the IT and technical persona.
    • Problem-Solving: Intuitive identification and solving of customer challenges through technical solutions.
  • Leadership:
    • Team Management: Effective leadership and management skills to guide and motivate a team of sales engineers ensuring they are being used to their full potential.
    • Communication: Strong communication skills to interact with both technical and non-technical stakeholders.
    • Adaptability: Agile and malleable- ability to navigate ambiguous and changing business environment/priorities.
    • Project Management: Effective project management skills to ensure timely and successful execution of pre-sales projects.
    • Customer Relationship Management: Ability to build and maintain strong, long-term relationships with customers.
  • Data Analysis: An understanding of data analytics and how to use data to inform sales strategy and decisions.

What You'll Bring

  • 3+ years experience in Technical Sales or Sales Engineering leadership
  • Bachelor's degree (minimum), preferred - Engineering or Computer Science
  • Minimum of 5+ years of SE experience
  • Minimum of 3+ years of SAAS experience
  • Have held and managed a quota carrying team
  • Extremely strong communicator (both oral & written)
  • Demonstrated ability to lead, staff, coach, plan, forecast
  • Ability to influence cross-functionally to achieve results
  • Travel will be required. (up to 50%)

You May Also Have

  • Master’s degree or MBA
  • Background in Networking and Enterprise Software
  • Knowledge of sales methodologies such as Challenger, MEDDIC, and/or SPIN
  • Knowledge of security, ipsec, infosec, and methodologies
  • Must have basic knowledge of computer hardware, operating systems, and storage devices
  • Has successfully worked with and/or in a dispersed work force environment
  • Experience with CRM technology and operational tracking with Salesforce.com

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay and bonus. The starting base pay for this role is between USD 106,000 in the lowest geographic market and USD 155,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

 

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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