Associate Inbound Sales Representative

Who are we?

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney’s CBD, however, this role is open to remote workers based anywhere in Australia. 

What’s the role?

Do you want to join a high-producing and impactful sales and service team at HubSpot? The mission of the Associate Inbound Success Coach (customer service) team is to provide customers and prospects with the most immediate and high quality first interaction with HubSpot in order to drive great customers. This is an entry level role perfect for someone passionate about building a career in sales. 

What will you do?

• Navigate a high volume of product and sales related inquiries
• Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone, live chat, and email
• Help remove technical barriers for our users and recommend software best practices
• Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments
• Identify and deliver best next steps or resources to assist customers and users
• Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike

Who are you?

• Excellent written and verbal communication skills
• A strong technical aptitude to help our users succeed with the HubSpot software
• A passion for helping our prospects businesses grow
• Initiative to find the resources needed to be successful in this role
• An ability to work collaboratively to solve problems
• HEART (check out our Culture Code)

How will you excel in this role? 

• A strong interest in a career in sales and a passion to solve for customers
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• Ability to pick up new platforms and processes quickly 
• High performance in previous roles and areas outside of professional work (E.g hobbies, sport, creative)

What are the benefits? 

• Generous remuneration and stock units
• Hybrid work environment You can choose to work from Home, Office or Flex!
• World class new hire training and onboarding
• An education allowance up to USD $5,000 per annum
• Flexible Time Off Policy
• Private health insurance allowance & Annual fitness reimbursement
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits