The Refurb Program Manager leads the team within WW Operations and will be the primary operations interface to the functional organizations within Apple. As the owner of the product, the Refurb PM will ensure the successful launch of Refurbished products toward meeting its stated cost, quality, schedule, availability and customer experience goals. - Leading readiness activities with Materials, Quality, Engineering and other internal and external teams. - Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners. - Influence supply chain responsiveness, optimizing for lowest costs, operational flexibility and high quality. - Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums. - Provide links from the Operations & Engineering Teams to the factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management.