Job Description

Remote

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

This is a general hire. A team match process based on the interview outcome will decide which exact team to join.

Responsibilities:

Play a substantial role in the growing Cresta engineering team.
Demonstrate a strong growth trajectory and make meaningful contributions starting from the first 3 months.
Work with Cresta product and engineering teams, build and continuously improve the Cresta platform to support new product requirements.
Develop high quality, well designed, reusable, and well-tested system components, and contribute to the overall system designs.
Optimize the platform design and implementation for lower latency, higher throughput, better reliability, and cost reduction.
Demonstrate the engineering best practices in deliverables and daily work.
Grow into technical ownership of a substantial part of the Cresta product and platform.
Contribute to building the best-in-class company in addition to building the best-in-class product.

Qualifications We Value:

Bachelor’s degree in Computer Science or related field.
0-3 years of full time experience.
Strong Computer Science fundamentals and growth mindset.
Flexibility to work on various projects based on business needs.
Eager to learn and grow quickly from working with more senior team members.
Proficient in writing clean and maintainable code.

Perks & Benefits:

We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Paid parental leave to support you and your family
Monthly Health & Wellness allowance
Work from home office stipend to help you succeed in a remote environment
Lunch reimbursement for in-office employees
PTO: 3 weeks in Canada

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in Canada. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.com.

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Job Description

About the role:

Qualifications We Value:

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