As a Receptionist on the Office Operations team, you will set the tone for guests’ and employees’ time in the office by providing everyone with a welcoming experience. In our fast-paced environment, you will quickly get to know our colleagues and be their go-to person for office requests. Working with the Office Operations team, you will support the fun initiatives that make Optiver a great workplace and contribute to improving office amenities. In this role, you will be at the center of the office experience. 

Who we are:

At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilising the market no matter the conditions. With a focus on continuous improvement, we prioritise safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.

What you’ll do:
You will work alongside the Office Operations team to ensure a positive office experience. By maintaining a constant presence at the reception desk, you will act as the first-line of support for our guests and colleagues. In this role, you have the chance to make a lasting impact on the Optiver culture.

As a Receptionist, your key responsibilities will include:

• Autonomously operating the reception desk by answering phones, greeting visitors, vendors and interview candidates; maintaining visitor and vendor logs; providing a professional and welcoming environment in the reception area and elevator lobby
• Appropriately responding to and escalating requests via multiple platforms, providing first-class customer service to employees, vendors and guests
• Supporting access control and security system operations, including programming and revoking access badges, liaising with building security, security camera monitoring and footage review, data entry and reporting
• Utilizing multiple carriers for incoming and outgoing shipments ranging in size from paper documents to multi-piece computer equipment, communicating shipment information accordingly; distributing and logging incoming parcels
• Supporting employee gifting initiatives by maintaining accurate merchandise inventory, coordinating with other departments for restocking and packaging gifts for distribution
• Wearing multiple hats – providing support for the Office Operations team and collaborative efforts as a firm

What you’ll get: 
You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle the toughest problems in the financial markets.  
In addition, you’ll receive:

• The opportunity to work alongside best-in-class professionals from over 40 different countries
• 401(k) match up to 50% and fully paid health insurance
• 25 paid vacation days alongside market holidays
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more

Who you are:

• Excellent customer service, problem-solving skills and a professional demeanor
• Experience in a fast-paced environment with multiple overlapping priorities and superb organizational skills
• Proficiency with Outlook and Microsoft suite, ability to quickly learn and utilize new systems; familiarity with JIRA is a plus
  •    Prior experience in an administrative role or corporate office setting supporting 300+ employees is a plus

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment authorization for this job opening.

Diversity statement:
Optiver is committed to diversity and inclusion.