Job Description
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
We take pride in our energetic team environment and strong culture. We multitask well, communicate directly, and lead by example. To be a successful Manager at Bazaarvoice, you must be motivated to make your peers, and direct reports successful and take time to understand their objectives, goals and what motivates them.
You execute well under pressure and against timelines and bookings targets. Your contact will range from business to technical, from analyst to executive; being comfortable communicating at all levels is critical. Leading, caring for and motivating direct reports is key to success in this role.
Bazaarvoice moves quickly and so will you! Passion about life and work balance is very important to us and our people, and we want to see it from you when we interact with you!
As the Manager, Solutions Architecture, you are part of the Global Services organization, leading a team of Solutions Architects to identify and drive excellence in solutions development, services selling and opportunity closure through engagements with new and existing clients. You will work closely with your Sales leadership, Customer Success and Product to ensure timely delivery of Services selling support to Sellers. Your team will be the trusted SME (Subject Matter Experts) with regard to identifying opportunities, recommending and proscribing Services and Support based solutions in the support of larger sales efforts. You will be responsible for building, leading, and retaining a team of high performing, reliable and trusted Solution Architects (SAs).
*This role requires reporting 2-3 days per week to our centrally located London office
