Job Description
We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
Who we are
Creativity, collaboration, camaraderie—on the Marketing team we live our company values, developing and delivering strategic initiatives in a dynamic, data-led environment. Driven by growth and innovation, our projects move quickly and adapt to the ever-changing landscape of B2B & consumer marketing. Our goal is to reinforce the company’s position as the world’s most trusted software provider for fitness, beauty, and wellness. We’re making Mindbody a household name.
About the right team member
This is an exciting opportunity for a dynamic communicator with a background in corporate communications and media relations who wants the opportunity to shape communication strategy across both the Mindbody & ClassPass. You’ll partner closely with domestic and global PR agencies in conjunction with the executive team to identify, plan, and execute key initiatives, from global expansion, to partnerships and product announcements, to brand campaigns, crisis responses, and more. Our ideal candidate is a dedicated team-player, proactive, and highly organized, with a talent for creative problem solving and driving projects to completion.
About the role
- Own PR & Communications for both Mindbody & ClassPass, driving development and execution of strategy that generates media coverage and conversation across consumer, lifestyle, business, and trade publications
- Collaborate with cross-functional teams to drive successful product launches, brand campaigns and earned media moments
- Manage relationships with key journalists, influencers, thought leaders, and industry stakeholders
- Manage relationships with external PR agencies, providing guidance and oversight to ensure alignment with brand messaging and objectives
- Serve as counsel and support for Global PR initiatives, requests, and crisis communications
- Develop compelling press materials, including press releases, media kits, and executive talking points
- Develop briefing materials and coordinate logistics to prepare executives and/or company spokespersons for interviews and external speaking engagements
- Assist in developing and executing crisis communication plans, ensuring timely and effective responses to media inquiries
- Set, monitor, and analyze OKR performance, providing insights and recommendations for continuous improvement
- Drive the creation of annual reports that provide media with timely and relevant data, testimonials and other exclusive content about industry trends, company performance, and consumer insights
- Oversee PR budget, ensuring resources are allocated efficiently to maximize ROI on PR initiatives
Skills & experience
- 4-5 years of experience in communications or public relations, either in-house or with an agency
- Strong strategic thinking, problem solving, technical, and analytical skills
- Excellent written and verbal communication skills, with the ability to create compelling content for various audiences across paid, earned, and owned channels
- Experience leading multiple high-priority projects simultaneously, adapting to changing priorities when needed
- Demonstrated ability to develop and manage relationships with media and influencers
- Experience with crisis communications and a deep commitment to brand reputation
- Experience setting, tracking, and reporting on OKRs to demonstrate the impact of communication efforts
- Strong organizational skills and keen attention to detail, while operating effectively in a rapidly growing, fast-paced environment
- A ‘Get It Done’ attitude and proven track record of managing projects from strategy to execution
- Demonstrated ability to work collaboratively with cross-functional teams and build strong relationships
- Strong judgment, a knack for diplomacy, and the confidence to engage and build consensus with stakeholders
- Eagerness to monitor trends, competitor activity, and industry news to inform communication strategy
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).