What is the role about?

The customer domain focuses on guiding users from initial acquisition to becoming active, compliant traders on the platform. The team is dedicated to driving user acquisition, activation, and retention by optimising conversion rates and enhancing engagement through features like onboarding, KYC, and push notifications. Their goal is to increase user engagement by providing seamless signup and authentication flows, supported by targeted messaging and the right tools. Additionally, they build foundational technology that ensures the platform meets compliance obligations while aligning user activities with risk management strategies, creating a smooth and secure experience for all users.

What do we expect from a Senior Engineering Manager?

As a Senior Engineering Manager, you will play a pivotal role in leading and growing engineering teams, driving the engineering strategy, and ensuring the delivery of high-quality, scalable, and reliable systems. Your work will directly influence the performance, scalability, and overall success of our platform. You will be responsible for guiding your teams in building robust solutions, collaborating closely with key stakeholders, and fostering a culture of innovation, accountability, and continuous improvement.

How will you work with your teams to make an impact?

• You will lead, mentor, and support engineering managers and cross-functional engineering teams, helping them grow and succeed in their roles while fostering a collaborative and high-performing team environment.
• Collaboration will be central to your role as you work closely with product managers, the CTO, staff engineers, and other stakeholders to align engineering efforts with business goals. You will contribute to setting the engineering direction, establishing clear goals, and ensuring effective delivery of projects and initiatives.
• Maintaining high standards of engineering practices, driving engineering excellence across your teams and fostering a culture of continuous improvement and innovation.
• Identifying areas for improvement and optimization in systems and processes will be key to your success. You will measure the impact of engineering efforts, track performance metrics, and continuously seek ways to enhance both team and system performance.

How will you be successful?

• Strong background in leadership roles, with proven experience in managing managers and leading high-performing teams. Experience in organisations of similar size and complexity is preferred, demonstrating your ability to navigate and succeed in dynamic environments.
• You will need to have a proven track record in building and leading high-performing teams, including experience in strategic team planning, goal-setting, and performance management. Excellent communication skills are necessary, with the ability to convey ideas clearly and drive discussions with stakeholders at all levels.
• A data-driven approach to decision-making is important, with proficiency in analysing and interpreting relevant metrics to inform engineering strategy.
• A high sense of ownership and accountability is expected, with the ability to lead by example, empowering your team with the autonomy to deliver while ensuring alignment with organisational objectives.

We're far more interested in your capabilities as a manager rather than in your specific knowledge of a certain tool and/or technology. Not sure if you tick all the boxes? Let's talk.

This position is based in Amsterdam, Netherlands, option of a full-time remote work is not possible.

Bitvavo does not accept resumes from staffing, search, or recruitment firms without a signed agreement. If you send us a resume without such an agreement, we may contact the candidate directly without any obligation whatsoever and no fee of any kind will be paid should we hire the candidate.