Spotify Trust & Safety is dedicated to crafting a platform that’s safe for users and creators and true to our values!

We are seeking an outstanding Associate Policy Support Specialist to join our growing EMEA Policy Enforcement Operations team at Trust & Safety. This individual will support our day-to-day policy enforcement operations to include case review and moderation, responding to internal and external inquiries including high tier escalations, and maintaining a strong feedback loop among key cross-functional stakeholders in order to help ensure Spotify is a safe and positive experience for everyone. This person will work closely with the EMEA Operations team and help identify novel approaches to mitigate abuse in anticipation of a launch and work alongside our scaled operations team to bring a new workflow to maturity.