Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

Product Reliability Engineers (PREs) are the driving forces of stability across Palantir’s products. Product Reliability Engineers help to ensure our products are available 24/7. When something goes wrong, Product Reliability Engineers are the first to respond and are responsible for triaging, troubleshooting, and coordinating the resolution of the issue.

Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and as a PRE you will embed with our engineering and business teams to minimize risks associated with the deployment of our products. You are a resourceful, creative, and agile problem solver who is able to work both collaboratively and independently to resolve the most difficult and nebulous technical issues. This includes creating product health metrics and automated alerts, fixing product bugs, and developing and documenting strategies for responding to incidents.

Whatever the technical issue or question about Palantir’s products is, you’ll play a central and critical role in resolving it — seeking not just a one-time fix, but a permanent solution.