With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.

The Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Azure technical subject matter expertise, you will lead technical conversations with customers and Microsoft colleagues, to drive value from their MS investments. This includes accelerating customer adoption by building solutions and identifying resolutions to issues impeding customer success projects. You will also drive product influence with Engineering and increase technical intensity in the field. This opportunity will allow you to accelerate your career growth, honing your technical and collaboration skills, and deepening your cloud expertise. 

This role is flexible in that you can work up to 100% from home and this role can be completed from any of Microsoft's locations in Western Europe, Middle East or Netherlands.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.