Microsoft is delivering AI for all with Microsoft 365 Copilot, your new AI assistant. You will work directly with enterprise customers to help them unlock the value of AI across their organization, along with the entire Microsoft 365 platform and Surface devices. In the Modern Work Customer Success Unit in Germany, we are looking for passionate, experienced, and credible Cloud Solution Architect (CSA) with a drive for developing and winning strategic opportunities that deliver end-to-end Modern Work thought leadership driving significant customer value and enabling transformational customer outcomes, with a specific focus on Microsoft 365 Copilot.

You will drive the day-to-day execution of Microsoft's strategic business priorities – develop best-in-class cloud services and platforms to our managed customers and build digital transformation momentum for our customers, partners, and Microsoft. Your exceptional post sales skills, deep understanding of enterprise needs, and ability to build strong customer relationships will be instrumental in achieving consumption targets and driving customer success.

As a Modern Work CSA, focused on Microsoft 365 Copilot, you will play a vital role in driving business growth by generating pipeline, engaging with prospective clients, building strong relationships, and support sales. It will be essential to understand the specific ROI & ROE to bring AI into the workplace of your specific customer set.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

We’re a company of learn-it-all rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

Job qualifications:

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Basic Qualifications  

• A bachelor’s degree in Computer Science, Information Technology, Engineering, Technology Management. 
• Passion for technology and customer obsessed. 
• Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
• Enthusiasm towards leading technologies and motivation to learn and grow.
• Excellent verbal and written communication, analytical and presentation skills in German as well as English.
• You must be legally authorised to work in Germany to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).