Vimeo is looking for a Manager of Customer Renewals to manage a team of Renewal professionals. In this role, you will be responsible for overseeing how Vimeo manages our Renewal Business in our EMEA & APAC regions with accounts in all customer segments. You will run forecast meetings, manage client escalations and work cross-departmentally on refining the customer renewal experience.
If you have a proven track record of exceeding retention goals, handling complex negotiations, and are a new leader or looking to get into management of a Renewal business, we’d love to hear from you.
About Us:
Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at
www.vimeo.com.
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.