The Role

The Salesforce Administrator is responsible for the day-to-day administration of Salesforce, including configuration, customization, and troubleshooting. The ideal candidate will have a strong understanding of Salesforce and its features, as well as experience in customer relationship management (CRM) systems.

What You Will Do

• Configure and customize Salesforce to meet the needs of the Revenue organization. This includes setting up and managing user profiles, permissions, and data.
• Develop and implement user training on Salesforce. This includes creating and delivering training materials, as well as providing one-on-one support to users.
• Troubleshoot Salesforce issues. This includes identifying and resolving problems with Salesforce data, functionality, and performance.
• Monitor and maintain Salesforce performance. This includes tracking usage metrics, identifying trends, and making recommendations for improvement.
• Collaborate with Data, Product, Marketing, Finance, and Revenue on projects related to Salesforce. This includes working with developers to implement new features and functionality, and with IT to resolve user issues.
• Stay up-to-date on new Salesforce features and functionality. This includes attending training sessions, reading industry publications, and participating in online forums.

What Will You Need

• Experience in Salesforce administration.
• Experience in customer relationship management (CRM) systems.
• Strong understanding of Salesforce features and functionality.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
  
  

Our Benefits

• 💰 Competitive compensation, including equity in the company;
• 🌴 Generous vacation days so you can rest and recharge;
• 💊 Health perks such as private healthcare or gym allowance, depending on location;
• 🧩 "Flexible compensation plan" to help you diversify and increase the net salary;
• 🥳 Unforgettable TravelPerk events, including travel to one of our hubs;
• 💙 A mental health support tool for your well-being;
• 📈 Exponential growth opportunities;
• 🫶 VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice;
• 🌎 "Work from anywhere" in the world allowance of 20 working days per year;
• 📚 IRL English or Spanish Lessons are held in the Barcelona office;
• 👶 Parental leave: 12 to 16 weeks, based on location and eligibility factors.

How We Work & Values

Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of one of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

You can check about our values here and see our IRL approach in this video. We'll guide you through our culture and explain how it will underpin your success in this role.

Read more about our latest updates here.

We provide relocation assistance for certain roles. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.