Job Description
Meet Benevity
The world’s coolest companies (and their employees) use Benevity’s technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, United Kingdom, the United States and more!
We’re excited to welcome a new intern to our Client Success team in Barcelona! This internship offers a hands-on learning experience and the chance to work with seasoned professionals in a dynamic environment.
At Benevity, you'll receive exceptional training and be encouraged to contribute ideas and innovative solutions. Join our enthusiastic team of young professionals dedicated to making a global impact and grow your skills in a rapidly expanding scale-up. If you’re ready to take on challenges and advance your career, we’d love to hear from you!
What You'll Do:
After initial training, you’ll collaborate with the Customer Success (CS) team to deliver outstanding experiences for our users and partner companies. You’ll work closely with a Customer Success Manager (CSM) throughout the client lifecycle to ensure consistent support and engagement.
Your responsibilities will include:
- Helping define roadmaps and metrics with clients to ensure successful partnerships
- Assisting companies with internal launches
- Supporting and facilitating events like field volunteering, fundraising, and collections
- Innovating ways to boost user engagement on our platform
- Providing product support and gathering user feedback to enhance our services
- Brainstorming new solutions and services with the management team
What You'll Bring:
- No prior work experience needed
- Has or is pursuing a Bachelor’s degree in Management, Administration, Marketing, International Relations, or a related field
- Being a French native-speaker, fluent in English, and optionally in one of the following languages: German, Spanish, Italian or Portuguese
- Confidence and enthusiasm for engaging with diverse teams
- Attention to detail and a rigorous approach to tasks
- A Learning Agreement from your university/school/academy
- Based in Barcelona or open to relocating
- Availability for a full-time internship (35-40 hours per week) for 6 months
Discover your purpose at work
We are not employees, we are Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where we work
At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.
Join a company where DEIB isn’t a buzzword
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.