The Position  

As the Director of Professional Services in EMEA, you will be responsible for driving revenue, adoption, and successful delivery of OPSWAT Services. You will work closely with our Customer Experience, Product, and Sales team to ensure that services can be successfully marketed, sold, and delivered to our customers. You will report to the Senior Vice President of Customer Experience and will collaborate with EMEA executives to build and scale a services business that increases customer and company success. 

What You Will Be Doing  

• Managing and delivering OPSWAT Services, including Implementations, Assessments, Solution Reviews, Managed Services, and SOC Services. 

• Maturing Services Methodologies, Processes, Documentation, and Artifacts.  

• Identifying, designing, and going to market with new services products. 

• Helping Sales (Direct and Channel) sell services. 

• Reporting on services pipeline, bookings, and revenue. 

• Engaging with Sales, Customers, Analysts & Partners to maintain continual awareness of market demand and trends. 

• Focusing on maturing and expanding OPSWAT’s Managed Services offerings and ensuring a framework for adoption of new OPSWAT software products at our managed services sites. 

What We Need From You  

• Bachelor's degree: Computer Science or Information Technology degree preferred. 

• A minimum of 5 years of B2B experience managing Services product offerings, GTM strategy, NPI, and ongoing product life cycle. 

• A minimum of 5 years of experience building, scaling, and managing a Services team  

• Experience working with a rapidly changing product and thriving in a dynamic, fast-paced environment. 

• A personable and collaborative attitude with a track record of working successfully across teams. 

• Ability to develop clear action plans and drive processes with numerous inter-dependencies. 

• An interest in developing subject matter expertise with OPSWAT products.  

About OPSWAT  

OPSWAT is a global leader in critical infrastructure cybersecurity that protects the world's mission-critical organizations from malware and zero-day attacks. To minimize the risk of compromise, OPSWAT Critical Infrastructure Protection (CIP) solutions enable both public and private organizations to implement processes that ensure the secure transfer of files and devices to and from critical networks. In total, 98% of U.S. nuclear power facilities and more than 1,000 organizations worldwide spanning Financial Services, Defense, Manufacturing, Energy, Aerospace, Transportation Systems trust OPSWAT to secure their files and devices; ensure compliance with industry and government-driven policies and regulations, and to protect their reputations, finances, employees, and relationships from cyber-driven disruption. For more information, visit www.opswat.com.   

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.