Microsoft Logo
Microsoft
Customer Success Account Manager
๐ŸŒŽLondon, London, United Kingdom
2h ago

Job Description

As Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic enterprise commercial customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.

The CSAM role in the Customer Success Unit at Microsoft will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.

Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with Microsoft products and services? Do you get your energy from helping your customers succeed in making their transformational cloud projects real?

This role could support across High-Tech, Energy (Water), Pharma and/or Mobility (Travel/Logistics). As a CSAM you are likely to land in one of thes industry verticals but have the opportunity to work across other verticals in your time in this team.