Job Description
The EMEA Enablement team is looking for an experienced Enablement Lead who is great fun to work with, because at Amazon Web Services, our motto is, “Work hard. Have fun. Make history.” We are looking for an energetic and dynamic individual to collaborate with our AWS Public Sector UK, Germany and Multinational Organisations (MNO) sales teams and own, manage and deliver enablement programs and training that will effectively drive productivity and enable these teams.
You will combine a solid understanding of Public Sector industries and sales dynamics with a keen eye for detail, and the ability to synthesize vast information while making it usable amongst a diverse sales audience. You will manage tools, content, processes, training, and other enablement programs / training that equip these sales teams to better serve customers and grow the business.
You will report into the EMEA Area Enablement Leader and work closely with the global and EMEA enablement teams and trainers, our sales leaders and sales teams, subject matter experts, and other cross-functional leads. You will examine existing business practices; identify initiatives that would result in time-savings, increased sales effectiveness, and productivity; identify pain points and knowledge gaps; scale and localise existing programs; design and create training and enablement as needed; and track internal compliance metrics.
You will have an opportunity to combine a passion for problem solving, enablement project management, training facilitation, and enthusiasm for technology to drive learning and establish positive customer relationships with new and tenured sales employees.
Candidates should have 8+ years of sales enablement project management / sales training experience; or prior experience in sales or business consulting with some sales enablement / sales training experience. Strong presentation, writing, and communication skills are required. Public Sector industry experience is highly preferred.
The role is based in London, UK.
Key job responsibilities
- Managing sales competency, value prop, and solution selling programs including competency and capability around vertical and upselling services
- Leading the delivery of existing and new onboarding and everboarding training to new hires and tenured staff
- Partnering with relevant global, EMEA / local stakeholders, leaders, and subject matter experts to identify gaps within the teams’ needs and translate business needs into clear project / training requirements that inform scalable and repeatable initiatives
- Designing, implementing and delivering enablement programs as well as internal sales training to meet business requirements and to effectively equip and enable the UK teams
- Designing and implementing metrics to measure enablement programs and impact, effectiveness, appropriateness, and utility, and measure and report on the effectiveness of enablement investment
- Taking ownership of and supporting other EMEA enablement initiatives as and when required, providing insights derived from training and stakeholder engagement, and working closely with the EMEA, Global and Industry Enablement teams to assist in the development and scaling of the Enablement Plan and Schedule throughout the year- A combination of 8+ years’ experience in sales enablement / sales training with increasing influence and responsibility or prior sales / business consulting experience with some sales enablement / sales training experience
- Ability to align with global, local, and Industry teams to deliver existing global programs whilst working with sales management to identify emerging training needs and developing regional training sessions or enablement programs as needed
- Attention to detail is required
- Excellent and proven enablement project / program management skills as well as training management and facilitation skills, presentation skills, communication skills, and writing skills
- Strategic thinker that can distill broad visions and concepts into structured plans, actions and measurable metrics and execute those plans and deliver benefits
- Must be comfortable understanding global business needs and positioning solutions with sales and business stakeholders across multiple functional domains (e.g., sales, technical, operations, marketing, etc)
- Ability to assimilate to the team culture, and self-manage in a fast paced and dynamic environment
- Able to manage multiple projects with tight deadlines, possess a high level of self-motivation, and have an excellent work ethic- Experience managing curricula and training events in Learning Management System
- Understanding of local Public Sector business standards / industries
- Detail-oriented and highly organized individual with ability to maintain high levels of accuracy
- Entrepreneurial skills with experience implementing new projects and concepts within organizations, working closely with senior level cross-functional stakeholders
- Experience using sales or customer relationship management (CRM) tools such as Salesforce.com and various content/knowledge management systems
- Ability to be flexible and a good understanding of how to get things done in an unstructured environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
You will combine a solid understanding of Public Sector industries and sales dynamics with a keen eye for detail, and the ability to synthesize vast information while making it usable amongst a diverse sales audience. You will manage tools, content, processes, training, and other enablement programs / training that equip these sales teams to better serve customers and grow the business.
You will report into the EMEA Area Enablement Leader and work closely with the global and EMEA enablement teams and trainers, our sales leaders and sales teams, subject matter experts, and other cross-functional leads. You will examine existing business practices; identify initiatives that would result in time-savings, increased sales effectiveness, and productivity; identify pain points and knowledge gaps; scale and localise existing programs; design and create training and enablement as needed; and track internal compliance metrics.
You will have an opportunity to combine a passion for problem solving, enablement project management, training facilitation, and enthusiasm for technology to drive learning and establish positive customer relationships with new and tenured sales employees.
Candidates should have 8+ years of sales enablement project management / sales training experience; or prior experience in sales or business consulting with some sales enablement / sales training experience. Strong presentation, writing, and communication skills are required. Public Sector industry experience is highly preferred.
The role is based in London, UK.
Key job responsibilities
- Managing sales competency, value prop, and solution selling programs including competency and capability around vertical and upselling services
- Leading the delivery of existing and new onboarding and everboarding training to new hires and tenured staff
- Partnering with relevant global, EMEA / local stakeholders, leaders, and subject matter experts to identify gaps within the teams’ needs and translate business needs into clear project / training requirements that inform scalable and repeatable initiatives
- Designing, implementing and delivering enablement programs as well as internal sales training to meet business requirements and to effectively equip and enable the UK teams
- Designing and implementing metrics to measure enablement programs and impact, effectiveness, appropriateness, and utility, and measure and report on the effectiveness of enablement investment
- Taking ownership of and supporting other EMEA enablement initiatives as and when required, providing insights derived from training and stakeholder engagement, and working closely with the EMEA, Global and Industry Enablement teams to assist in the development and scaling of the Enablement Plan and Schedule throughout the year- A combination of 8+ years’ experience in sales enablement / sales training with increasing influence and responsibility or prior sales / business consulting experience with some sales enablement / sales training experience
- Ability to align with global, local, and Industry teams to deliver existing global programs whilst working with sales management to identify emerging training needs and developing regional training sessions or enablement programs as needed
- Attention to detail is required
- Excellent and proven enablement project / program management skills as well as training management and facilitation skills, presentation skills, communication skills, and writing skills
- Strategic thinker that can distill broad visions and concepts into structured plans, actions and measurable metrics and execute those plans and deliver benefits
- Must be comfortable understanding global business needs and positioning solutions with sales and business stakeholders across multiple functional domains (e.g., sales, technical, operations, marketing, etc)
- Ability to assimilate to the team culture, and self-manage in a fast paced and dynamic environment
- Able to manage multiple projects with tight deadlines, possess a high level of self-motivation, and have an excellent work ethic- Experience managing curricula and training events in Learning Management System
- Understanding of local Public Sector business standards / industries
- Detail-oriented and highly organized individual with ability to maintain high levels of accuracy
- Entrepreneurial skills with experience implementing new projects and concepts within organizations, working closely with senior level cross-functional stakeholders
- Experience using sales or customer relationship management (CRM) tools such as Salesforce.com and various content/knowledge management systems
- Ability to be flexible and a good understanding of how to get things done in an unstructured environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.