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Contentsquare
Customer Marketing Senior Program Manager
🌎Paris Area, France
1 month ago

Job Description

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.
Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.

Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

As part of the Customer Experience and Customer Marketing team, the Senior Program Manager has a variety of missions covering the customer programs: Strategize, launch, run & scale programs aiming to engage customers, transforming them into advocates and impacting growth (renewal, up-sell, cross-sell).

You will have the opportunity to contribute to Customer Marketing’s success by promoting self-organization, optimizing processes, and coordinating cross-team transversal projects with high customer impact.

You will be managing one to two people and will have to work transversally with many teams (Customer Experience, CRM, IT, Product, Customer Success, Sales…)